Route Operations Supervisor
Employment Type: Regular
Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!
Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 32 countries. Bimbo Bakeries USA (“BBUSA”) includes BBUSA and its subsidiaries and affiliated entities, including, but not limited to, Wholesome Harvest Baking, East Balt, and Acelerada. BBUSA employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more – the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.
The Route Operations Supervisor
is responsible for supporting the Operations Sales Leader by providing
operational leadership and direction for day to day route operations. This includes on-going training and
development for Route Sales Professional in addition to on-boarding and
training for Independent Business Partners.
Key Job Responsibilities:
for the development and continuous learning of Route Sales Professionals by onboarding
and delivering on-going training.
for the onboarding and training of Independent Business Partners on order
management, hand held computers, and merchandising best practices.
- Assist with the
execution of equipment inventories, basket resets, and store reset events.
- Work closely with
customer and support all sales initiatives to achieve growth and revenue goals
as well as meet all KPIs.
- Responsible for customer
development with regard to ordering, merchandising, and display
needed, assist in the completion of day to day shipping and product
accountability activities at the sales center to include the validation of
inbound shipments, overages or shortages, and inventory.
procedures and programs to increase productivity, effectiveness, and quality of
needed, provide oversight and direction of hourly shipping associates, focusing
on improvements in fill rate, accuracy, and quality.
sales center associates accountable for compliance to the product and equipment
accountability procedures to reduce loss and waste as well as assist in the development
and execution of action plans to address any identified loss or waste.
Route Sales Professionals accountable for compliance with ordering, invoicing,
merchandising, and safety procedures.
a culture of continuous improvement by engaging and developing associates
through training, coaching, mentoring, and consistent performance feedback.
“Superior Quality Always” by maintaining and enforcing BBU Food
Safety and internal audit standards to ensure a secure and food safe
the sales center safety goals; deliver on safety awareness programs accordingly
to eliminate unsafe acts and eliminate workplace injuries.
special projects and assignments as requested by Leadership.
to cover open Independent Business Partner routes until a buyer is found.
route coverage for unplanned vacancies in Route Sales Professionals and
Independent Business Partners when necessary.
duties as assigned.
- Key Behavioral Competencies:
Instruction is limited to operational direction to achieve
Ability to indirectly manage generally
at staff level.
Ability to train and mentor.
Ability to implement programs for
area of responsibility.
Ability to exchange complex
information effectively to reach agreement in ambiguous or difficult
Ability to effectively make
decisions that are more tactical in nature with impact on one or two areas.
Education and Work History:
- Bachelor Degree
Ideal candidate will possess:
least 1 year warehouse/distribution management, DSD, or route operations
least 6 months experience leading and influencing others.
combination of training and experience that results in demonstrated competency
to perform the work may be substituted.
to provide a high level of customer service and solve customer issues as they
organizational, communication (written and oral) skills and
computer skills and proficiency in Microsoft Office. AS400 experience a plus
to frequently lift / carry products weighing approximately 25 lbs. as well as
ability to push / pull up to 50 lbs.
- Must have a valid driver's license with a safe driving record.
- Must be able to acquire
and maintain a DOT Medical Card.
Be a part of a company that is dedicated to protecting our planet:
- All of our U.S. operations have been powered with 100% renewable electrical energy since July 2019, with energy created through a Wind Farm backed by a Virtual Power Purchase Agreement with Invenergy
- Bimbo Bakeries USA was named EPA ENERGY STAR Partner of the Year in 2018 and 2019 for superior leadership, innovation and commitment to environmental protection through energy efficiency
- We have 14 ENERGY STAR® Certified facilities
- Our Manufacturing operations divert greater than 95% of waste from landfill
- 360 of our company-owned vehicles utilize alternative fuel – propane, compressed natural gas, and electric
- Bimbo Bakeries USA has committed to 100% sustainable packaging across its portfolio by 2025. All product bags, pouches and wrappers are currently recyclable through Terracycle.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other working conditions. To further the principle of equal employment opportunity, Bimbo Bakeries USA has developed affirmative action plans for minorities and women, qualified individuals with disabilities, and Vietnam-era and special disabled veterans and other protected veterans.